This Privacy Policy applies between you, the User of this Website, and XIOTS Ltd t/a Stamp Duty Refund, the owner and provider of this Website. We take the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://stampduty-refund.co.uk/terms.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data: collectively all information that you submit to XIOTS Ltd via the Website.

Cookies: small text files placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR.

GDPR: the UK General Data Protection Regulation.

XIOTS Ltd, we or us: XIOTS Ltd t/a Stamp Duty Refund, registered in England and Wales under company number: 13719085.

Website: the website that you are currently using, stampduty-refund.co.uk, and any sub-domains of this site.

Data We Collect

We may collect the following Data, which includes personal Data, from you:

Name
Contact information including email address and telephone numbers
Demographic information such as postcode
Financial information such as property details and transaction information
IP address (automatically collected)
Web browser type and version (automatically collected)
Operating system (automatically collected)

How We Use Your Data

We use your Data for the following purposes:

Processing your stamp duty refund claim
Internal record keeping
Improvement of our services
Sending you information about our services
Contact for market research purposes

Keeping Your Data Secure

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your Rights

You have the following rights in relation to your Data:

Right to access your Data
Right to correct any incorrect Data
Right to request deletion of your Data
Right to restrict our use of your Data
Right to data portability
Right to object to our use of your Data

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

XIOTS Ltd t/a Stamp Duty Refund

Suite 1M Lions Drive

Shadsworth Business Park

Blackburn

BB1 2QS

Website: stampduty-refund.co.uk

This Privacy Policy was last updated on 22 January 2025